Privacy Policy

1. Introduction

At Nikki Studio ("we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our website or get in touch to book nail technician appointments in Swindon.

2. Information We Collect

We only collect essential information required to manage your client bookings and provide boutique nail services:

• Contact & Booking Information: Name, phone number, and appointment preferences submitted directly when requesting a service.
• WhatsApp Communications: Messages and pre-filled appointment requests initiated via our direct WhatsApp link (+44 7305 928322).
• Local Storage (Preferences): Small, non-tracking local browser storage values used solely to remember your preferred visual theme (Light Mode or Dark Mode) and cookie preferences.
• Analytics Measurement (Google Analytics 4): With your consent, we use Google Analytics 4 (Measurement ID: G-PQKY693VH4) via Google Consent Mode v2 to collect anonymous, aggregate usage data (such as general page views, click interactions, and device types). No Personally Identifiable Information (PII) is transmitted to Google. If you choose "Essential Only", analytics storage remains completely denied.

3. How Information Is Used

Your personal data is strictly used for the following purposes:

• Scheduling and confirming your nail appointment slots.
• Responding to your inquiries and providing client customer service.
• Maintaining website accessibility and user interface preferences.
• Improving studio website usability and navigation flow via privacy-compliant, aggregate analytics (when consented).

We do not sell client information, share data with third-party advertisers, or run third-party tracking pixels without consent. You can modify your cookie choices at any time by clicking "Cookie Settings" in the website footer.

4. Third-Party Links & Services

Our website includes links to third-party platforms such as WhatsApp, Instagram, TikTok, and Snapchat. When you click these links, your interaction is governed by the respective privacy policies of those third-party services. We encourage you to review their privacy practices directly.

5. Data Retention & Security

Client communications and appointment records are retained only for as long as necessary to fulfill booking services and meet legal obligations. We implement appropriate technical and administrative safeguards to protect your information against unauthorized access.

6. Your Rights & Contact Information

Under UK data protection laws (UK GDPR and Data Protection Act 2018), you have the right to request access to, correction of, or deletion of your personal data held by Nikki Studio.